How Fix Your Internet Connection

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but restarting your computer is often the easiest way to fix a vast majority of the issues you may be having. A simple reset will clear out bad settings which could be causing your connectivity issues
and if it doesnt help
it only took a minute.Restarting your computer will often also turn back on your Internet adapter if it was off.Ensure that your laptops wireless adapter is enabled. Many laptops have a switch or button that turns the wireless adapter on and off. If youve accidentally pressed the button
your computer will disconnect from the network. Press the button or toggle the switch to turn your wireless adapter back on. button in order to be able to press the Wi-Fi button.Skip this step on a desktop computer.Restart your Internet modem and router. The easiest way to do this is by unplugging both your modem and your router from their respective power sources
waiting for a few seconds
and plugging them back in. Like restarting your computer
this can solve the bulk of minor Internet issues.Perform a soft reset on your network. A soft reset causes your router and modem to clear their respective caches and refresh. You can usually perform a soft reset by pressing a power button on the front or side of your router.Many modems can also be soft-reset in this manner.In some cases
you can soft-reset your network by opening your routers page and clicking a Reset button somewhere in the "Advanced" or "Power" options.Perform a hard reset on your network. A hard reset causes your router and modem to forget all of your settings
restoring the network to its factory settings (including the factory network name and password). To perform a hard reset
youll press and hold the "reset" button on the back of the modem for around 30 seconds
allow the modem to reboot
and perform the same step on the router.In most cases
the "reset" button is a recessed button on the back of the modem and router
meaning that youll need to use a pen or a paperclip (or similar) to press the button.Move closer to the router. Sometimes your computer or smartphone is too far away from the checkpoint to connect. Move closer to your router and try to connect again.Make sure that you have a clear line-of-sight between you and the router. If you cant draw a line from your Internet-connected item to the router without passing through walls
appliances
furniture
or the like
your chances of maintaining a healthy Internet connection deteriorate.The best way to ensure a healthy
consistent Internet connection is by minimizing the number of obstacles between your Internet item and the router/modem.Try using Ethernet. Connecting your computer or console to your router or modem via an Ethernet cable will both speed up your Internet when its working and help determine whether the issue is with your Internet or your equipment.If your computer is able to connect to the Internet while connected directly to the router
your computers wireless reception is most likely the problem.If your computer is able to connect to the Internet while connected directly to the modem
then the issue is likely cause by your router.If you cannot connect to the internet while connected directly to your modem
there is something wrong with the modem or with your internet service in general. Youll need to get in touch with your internet service providers technical support line to fix modem-related issues.Clear your computers DNS cache. The DNS cache is responsible for recording website addresses as you access websites
which makes accessing those same websites later a faster process; however
as websites update their addresses
the DNS cache can become outdated
which causes errors.Clearing the DNS cache will resolve issues such as websites failing to load
especially if you can view the website in one browser but not another.To clear the DNS cache on a mobile item such as a smartphone or a tablet
simply restart the item.Clear your browsers cache. Much like the DNS cache
your browsers cache makes loading previously visited sites faster
but it can also result in errors if the cache database becomes outdated.To stay relatively up-to-date
consider clearing your browsers cache once per month.Try a different website or program. Theres always a chance that the website you are trying to visit is currently down
or the program you are using is having server problems on its end. Try another website or online program to see if you can connect.Try another web browser if possible as well. For example
you may be having a problem with Chrome
whereas Firefox works fine. If just one of your web browsers is at fault
see the articles below for instructions on repairing it:ChromeFirefoxInternet ExplorerRepair your connection. There could be a software problem on your computer causing the connectivity problem. Both Windows and Mac computers have built-in repair tools that you can use to try to fix the issue: > type in ncpa.cpl > click OK > right-click your network adapter > click Diagnose > follow any on-screen prompts.Boost your Wi-Fi signal. If the problems youre experiencing are signal-related
it usually means that interference and distance are the main cause. There are several things you can do to help minimize interference and increase your networks range:Add a second router to extend the range.Increase your computers Wi-Fi reception.Make your own directional "cantenna" for your wireless adapter.Perform virus and malware scans. Viruses and other malicious computer infections may be hindering your ability to get online. You can usually eliminate viruses by using your computers antivirus protection.Contact your internet service provider. If all else fails
this is the best remaining course of action. Explain to your ISP the specific issues you are experiencing
and request someone to come and investigate the problem.Remember to be as calm and polite as possible
and do not take out your frustration on the company.